Harvard Business Review

JANUARY 3, 2011

Researchers looked at performance changes in North Carolina hospitals supposedly doing the right things — and therefore assumed to be representative of organizations on the cutting edge in improving quality and safety. The cause was not malfeasant individuals; it was inadequately designed and operated systems of care delivery.

Health Care 15

Health Care Kaizen McKinsey Operations 15

Harvard Business Review

AUGUST 5, 2014

A VC firm is, first and foremost, an investment vehicle created to generate returns for investors that exceed those available in the fully liquid, low cost public equity markets. Raising bigger subsequent funds allows VCs to lock in larger, and cumulative, fixed cash compensation. LPs pay VCs like asset managers, not investors.

Venture Capitalist 18

Venture Capitalist Asset Management Rate of Return Industry 18

Harvard Business Review

JULY 18, 2016

Doug identified “Inspiring Trust” as his number one mission in his 10-year turnaround of Campbell Soup Company, where his efforts resulted in cumulative shareholder returns in the top tier of the global food industry, and among the highest measured employee engagement levels in the Fortune 500, particularly with his leadership team.

Supply Chain 8

Supply Chain Commitment Report Skills 8