Strategy Driven

AUGUST 27, 2015

New technologies : The consistency and predictability of structured data is what gave rise to today’s centralized IT departments – running SQL/Relational Database Management Systems, and ERP and CRM software. Unstructured data is very different.

CIO 50

CIO Technology CRM Competitive Advantage 50

Harvard Business Review

JUNE 22, 2017

They might draw from CRM systems to evaluate the lifetime value of a customer, for example, or optimize pricing based on supply chain systems about available inventory. Firms still use statistics packages, spreadsheets, data warehouses and marts, visual analytics, and business intelligence tools.

Open-book 8

Open-book Software Supply Chain Technology 8

Harvard Business Review

JUNE 26, 2013

And given the complexities involved in building up competitive IT weaponry, businesses won by out-spending and out-resourcing their opponents. Only the largest of enterprises could afford the best technologies, and even for those with the largest bank accounts, IT strategies were limited to basics like CRM , ERP , or email.

Supply Chain 8

Supply Chain Competitive Advantage Information Technology How To 8