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How to Compete When IT Is Abundant

Harvard Business Review

And given the complexities involved in building up competitive IT weaponry, businesses won by out-spending and out-resourcing their opponents. Only the largest of enterprises could afford the best technologies, and even for those with the largest bank accounts, IT strategies were limited to basics like CRM , ERP , or email.

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Yes, Managing IT Is Your Job

Harvard Business Review

ERP systems, RFID , knowledge management, business intelligence) have washed over organizations. This will mean that business executives will need to continue to build their comfort with managing IT more directly, instead of relegating it to a "black box" or separate organizational silo, and throwing requirements over the wall.

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The Public/Private Cooperation We Need on Cyber Security

Harvard Business Review

Critical industry sectors from energy and banking to transportation and health care answer to different government agencies or regulators. Risk intelligence is perhaps more valuable in 21st century business than conventional business intelligence. Certainly, the environment is complex.

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