Harvard Business Review

NOVEMBER 22, 2017

How do banks switch customer relationships from branch offices to mobile phone screens? A new operating model also requires a governance structure and leadership model so leaders know how they will exercise operational control and inspire employees—and hold themselves accountable for doing both. sweetvenom/Getty Images.

Strategy 8

Strategy Company Banking Apparel 8

Harvard Business Review

JUNE 25, 2014

During a long and illustrious career that is far from over (you can read all about one of his most recent ventures — building the most direct fiber-optic connection between Chicago and New York – in Chapter One of Michael Lewis’s new book ), Barksdale has become a big believer in the value of the folksy aphorism as management tool.

Advice 8

Advice Management CAPEX Wireless 8

Harvard Business Review

MARCH 2, 2017

The rethink took place in the context of a lot of skepticism (at best) about the banking system, the banking business model, and its contribution to American well-being. There also, however, is strong evidence that it is a bad idea to let big banks fail in the midst of a crisis.

Banking 8

Banking Crisis System Compliance 8