Harvard Business Review
NOVEMBER 22, 2017
How do banks switch customer relationships from branch offices to mobile phone screens? And since people ultimately make all the difference, your operating model should define how you manage the assignments and career paths for your difference-making talent. Banks emphasizing products, meanwhile, have turned to partnerships.
Harvard Business Review
JUNE 25, 2014
During a long and illustrious career that is far from over (you can read all about one of his most recent ventures — building the most direct fiber-optic connection between Chicago and New York – in Chapter One of Michael Lewis’s new book ), Barksdale has become a big believer in the value of the folksy aphorism as management tool.
Harvard Business Review
MARCH 2, 2017
The rethink took place in the context of a lot of skepticism (at best) about the banking system, the banking business model, and its contribution to American well-being. There also, however, is strong evidence that it is a bad idea to let big banks fail in the midst of a crisis.
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