Harvard Business Review

MARCH 27, 2012

They have to make choices across the business in terms of investment opportunities or talent development — where to place executives to develop skills as future leaders, for instance. I understand; the benchmarking process is like searching for blame on who got the company into the dead-end situation in the first place.

Benchmarking 10

Benchmarking Dunning CEO Airlines 10

Harvard Business Review

DECEMBER 6, 2012

The rise of big data is an exciting — if in some cases scary — development for business. Companies such as Bloomberg, Experian, Dun & Bradstreet already sell raw information, provide benchmarking services, and deliver analysis and insights with structured data sources. Brokering augments the value of information.

Business Model 9

Business Model Dunning Advertising Content 9

Harvard Business Review

AUGUST 10, 2015

And yet when feedback sessions are poorly delivered, they harm employee engagement and productivity levels. As the famous Dunning-Krueger effect demonstrates, the less competent people are, the less self-aware they are, so poor performers are particularly likely to benefit from a reality check. Feedback is key to improving performance.

Self-aware 8

Self-aware Dunning Objective Benchmarking 8