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Bots Won’t Just Help Us Buy Stuff. They’ll Help Us Become Better Versions of Ourselves

Harvard Business Review

JUNE 1, 2017

The desired result: a better bonded, more cohesive and productive team that hits all of its deadlines. Companies such as Google, Facebook, Amazon, and Netflix, with their digital sophistication, bona fide algorithmic innovation, and commitment to human capital development, seem positioned to lead selvesware revolutions.

KPI 8
KPI Directory Human Capital Self-aware 8
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Why Trust Matters More Than Ever for Brands

Harvard Business Review

DECEMBER 8, 2011

Market Position: Contracts, licenses, legal monopolies, customer lists. Knowledge: R&D, patents, human capital, IP. With more consumers, more "noise" from brand messaging, and more people invested in the stock market, there is greater transparency to these elements. They must treat suppliers and collaborators well.

Brand 15
Brand Hotels Reputation Franchising 15
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