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What the Best Transformational Leaders Do

Harvard Business Review

We recruited a panel of expert judges (see the list below), who evaluated the companies through the lens of their own expertise and gauged which transformations were most durable and had the highest impact in their industries. For more on our methods, see the sidebars below.) The same was true of Adobe’s Shantanu Narayen.

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Breaking the Death Grip of Legacy Technologies

Harvard Business Review

Organizations develop processes through repeated problem solving. World War II left the German and Japanese steel industries in ruins. We had brand new equipment, much of it still in crates. Obviously, it is critical for established firms to track technological innovations in their industries and to understand their sources.

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The Benefits of Hiring Your Best Customers

Harvard Business Review

I’m talking about the superconsumers who are inside your organization, working at every level: the fashionista who works in the mail room at the headquarters of an apparel company, or the finance manager who works for a pork brand and who eats three pounds of bacon in any given week. There can be a lot of stress in this industry.