Harvard Business Review

MAY 8, 2017

We recruited a panel of expert judges (see the list below), who evaluated the companies through the lens of their own expertise and gauged which transformations were most durable and had the highest impact in their industries. We see an interesting pattern across the professionally managed companies, those whose CEOs were hired by the board.

Franchising 14

Franchising CEO Business Model Strategy 14

Harvard Business Review

MAY 28, 2015

Managers constantly try to fit new market needs to existing processes and routines. World War II left the German and Japanese steel industries in ruins. When I was working in optical disk manufacturing, I took over management of a business unit that was just setting up a new factory.

Technology 8

Technology Depreciation Christensen Short-term 8

Harvard Business Review

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.

Airlines 8

Airlines Energy Self-aware Learning Curve 8