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Breaking the Death Grip of Legacy Technologies

Harvard Business Review

The Future of Operations. The latter are troublesome because the knowledge base and skills required to operate in the new realm are so fundamentally different. World War II left the German and Japanese steel industries in ruins. We had brand new equipment, much of it still in crates. Insight Center.

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What the Best Transformational Leaders Do

Harvard Business Review

We recruited a panel of expert judges (see the list below), who evaluated the companies through the lens of their own expertise and gauged which transformations were most durable and had the highest impact in their industries. Has this transformation had impact on customers and its industry in the past decade?

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The Benefits of Hiring Your Best Customers

Harvard Business Review

I’m talking about the superconsumers who are inside your organization, working at every level: the fashionista who works in the mail room at the headquarters of an apparel company, or the finance manager who works for a pork brand and who eats three pounds of bacon in any given week. There can be a lot of stress in this industry.