Skip Prichard

JUNE 3, 2020

Daniel Kahneman. For centuries, we’ve built and organized scientific and technological knowledge through testable explanations and predictions. The behavioral economist Daniel Kahneman once noted that “if you follow your intuition, you will more often than not err by misclassifying a random event as systematic.

Power 95

Power Kahneman Open-book Learning-by-Doing 95

Skip Prichard

JUNE 1, 2020

Daniel Kahneman. Technology has connected more people in more places at more times than ever before. If the customer experience is the basis for how customers think and feel about a brand, the employee experience is the basis for how your employees think and feel about you. I recently spoke with him about his work.

Leadership 109

Leadership Open-book Learning-by-Doing Quality 109

Harvard Business Review

NOVEMBER 9, 2015

We recently analyzed the brand touchpoints of 14,000 people in North America and Europe over a one-week period. Each person was asked to report their experiences during the week of a brand in one of four categories: mobile handsets, soft drinks, technology products, and electrical goods. So what can marketers do about it?

Productivity 8

Productivity Products Hotels Kahneman 8

Harvard Business Review

JULY 9, 2014

The ongoing explosion of technologically-enabled business opportunities inherently expand the ethical dilemmas, quandaries and trade-offs managements will confront. Everyone online can—if they want to make the effort—become an amateur Asch , Skinner , Zimbardo , Pavlov , Ariely , Kahneman and/or Vernon Smith.

Ethics 8

Ethics Zimbardo Explicit Knowledge Kahneman 8

Harvard Business Review

FEBRUARY 29, 2012

This idea of prospect theory, developed by Tversky and Kahneman and reported in a classic 1979 article (for which the Nobel prize was awarded) demonstrated that individuals do not make decisions rationally by selecting options with the highest expected value, because they are risk-averse and 'losses loom larger than gains.'.

Kahneman 15

Kahneman Tversky Company Innovation 15