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Why Marketing Needs to Hire a Corporate Folklorist

Harvard Business Review

She traveled the world giving presentations that featured these artifacts to illustrate the company’s brand promise through a visceral experience that no brochure or blog post could match. Given the skills and span of responsibility required, this function should sit in the marketing department.

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Yes, Marketers, There Is Life After Mommyblogging

Harvard Business Review

That's the rallying cry I've heard from widely read female bloggers over age 49, who are frustrated that a well-established cadre of younger women with young children — known as "mommybloggers" — garner extensive promotional contracts with major brand advertisers, while Boomer-aged women online are often ignored.

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Great Advertising Is Both Local and Global

Harvard Business Review

With increasing heterogeneity in every market and global exposure just one tweet away, all brands, even local ones, must begin to think globally or suffer the consequences. There were more than 100 quotations used, many uncovered in the local markets, such as the twelve quotes in Swahili, a language not written down.

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Three Myths about What Customers Want

Harvard Business Review

Most marketers think that the best way to hold onto customers is through "engagement" — interacting as much as possible with them and building relationships. Myth #1: Most consumers want to have relationships with your brand. Only 23% of the consumers in our study said they have a relationship with a brand.

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