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How Chief Data Officers Can Get Their Companies to Collect Clean Data

Harvard Business Review

A large durable goods manufacturer wanted to quantify the value of the IT portfolio to its product development function. Using concepts from lean manufacturing, it modeled the time engineers spent creating and transforming data. High-quality data can reduce the cost and risk of IT projects.

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An Obstacle to Patient-Centered Care: Poor Supply Systems

Harvard Business Review

Principles from lean manufacturing can increase the effectiveness of individual work routines as well as coordination of work across departmental boundaries. Since there is no crisis and the pecuniary cost of workarounds is relatively small (and, therefore, unlikely to cause a budget overrun), the issue remains hidden.

System 8