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Whose Job Is It to Manage Freelancers?

Harvard Business Review

MARCH 14, 2016

The other one of us cofounded 10x Management , a well-respected talent agency representing top-tier freelance programmers, designers, and other technology professionals. Others are new to managing or stronger technically than as a supervisor. One approach that 10X has recommended is creating a roving CTO or project managers.

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

JUNE 17, 2015

Charlie Hill , Distinguished Engineer and CTO, IBM Design, told us, “To deliver fundamentally different and better user experiences, designers want to take a step back and observe users actually doing their jobs. But as Intuit grew, informality and entrepreneurship began to morph into procedure and bureaucracy.

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