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Shadow IT Is Out of the Closet

Harvard Business Review

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

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How to Compete When IT Is Abundant

Harvard Business Review

To stay competitive, businesses rapidly embraced PCs, and the subsequent transition to the client/server era. The original IT department was formed to centralize a unique expertise that could purchase, implement, and manage technology in the enterprise. IT management Information & technology Strategy' Why is this?