Harvard Business Review

AUGUST 9, 2013

He has three signature traits that feed this ability: He''s "relentlessly focused on pleasing customers," "uncommonly patient," and "fascinated by novel business models." It needs a new business model that also allows it maintain its integrity. And, frankly, that model could cool relatively soon. So does it work?

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Harvard Business Review

MAY 30, 2014

Wells Fargo has become the most valuable bank in the world by sticking to its strategy of building a value proposition around selling more products per customer than anyone else. And, yes indeed, such models will demand a set of capabilities now alien to most care providers. When Innovation Is Strategy. Strategy'

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Harvard Business Review

MARCH 28, 2016

There is no better illustration of the need for business leaders to expand their focus beyond traditional views of disruption than the case of Kodak. Kodak accepted the pain of shuttering plants and laying off tens of thousands of film-factory workers. A misunderstood story. By 2005, Kodak ranked No. digital-camera sales (No.

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