Harvard Business Review

MAY 13, 2014

Under CEO Jack Welch in the 1980s and 1990s, they adopted operational efficiency approaches (“ Workout ,” “Six Sigma,” and “Lean”) that reinforced their success and that many companies emulated. GE is an icon of management best practices. But, as befits a company that has been around for 130 years, GE is moving on.

Six Sigma 8

Six Sigma Incubator Payback Period Ries 8

Harvard Business Review

OCTOBER 17, 2013

Earlier in my career, I had the chance to visit leaders such as Jack Welch (GE), Paul O’Neill (Alcoa), and Ralph Larsen (Johnson & Johnson). And the senior leaders, having built a culture of patient-centeredness and improvement, could see the potential for new care models in hearing the voice of the patients.

Crisis 8

Crisis Health Care Quality Welch 8

Harvard Business Review

AUGUST 6, 2014

In hindsight, this thinking turned out to be far less important than what we learned about leadership, control, and trust, which ultimately were reflected in how each of the businesses was created, capitalized, and staffed. On the finance and deal side, we also felt a strong kinship with Tsai. search engine company Inktomi in 2002.

Chief Financial Officer 8

Chief Financial Officer Operations Learning-by-Doing IPO 8