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What the Best Transformational Leaders Do

Harvard Business Review

In a study of S&P 500 and Global 500 firms, our team found that those leading the most successful transformations, creating new offerings and business models to push into new growth markets, share common characteristics and strategies. Clay Christensen , Professor at Harvard Business School and Innosight co-founder.

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The Benefits of Hiring Your Best Customers

Harvard Business Review

The key is to look beyond just the obvious places like marketing. And they’re sure to have great ideas about how to improve your products and business. Sales & Marketing Adapted from. I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy.