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The Case for Investing More in People

Harvard Business Review

In the decade between 2005 and 2015, labor productivity in the US as measured by GDP per labor hour was less than 1% for 7 of the 10 years, according to the OECD. Managed by Q, a cleaning and office services company in New York City, decided to pay employees higher wages than the prevailing market rate. And wages are stagnant.