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Why Dr. Deming’s Work is So Important to Me

Deming Institute

JANUARY 5, 2017

I don’t think I learned anything about Deming or his work as an undergraduate Industrial Engineering student from 1991 to 1995. I was fortunate that my father had an opportunity to be a student in the famed four-day seminar, while working as an engineer at the Cadillac division of General Motors, in the late 1980s. Edwards Deming.

Deming 46
Deming TQM Kaizen Crisis 46
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Treat Everything as a Case Study

Harvard Business Review

JANUARY 30, 2013

Then we got talking about the odometer on my Nissan Pathfinder: Is a car that can go 300,000 miles a case of over-engineering or TQM excellence? And it might be good for your career. The sight of gas pumps whose nozzles were covered with bags was a case of poor demand forecasting within the supply chain.

Case Study 8
Case Study TQM Supply Chain Brand 8
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