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The Dangerous Tension Between CMOs and CIOs

Harvard Business Review

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8
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A System for Speaking IT Truths to CEOs

Harvard Business Review

I came to understand the reason for a phenomenon I had been aware of for years: Medical-center CIOs who are MDs tend to be much better at stating unpleasant truths about IT systems than nonmedical CIOs. CEOs don't want to hear that. Understand the CEO's perceptions. Was a risk assessment presented? What was the effect?

System 15
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Why the Entire C-Suite Needs to Use the Same Metrics for Cyber Risk

Harvard Business Review

At the same time, members of the C-suite are measuring their potential impact using different metrics — financial, regulatory, technical, operational — leading to conflicting assessments. The chief risk officer (CRO) looks at the problem in terms of risk transfer and cyber insurance purchased.

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Here’s Why Strategy Chiefs Succeed or Fail

Harvard Business Review

So founder and CEO Tom Stemberg hired John Wilson as head of strategy and chief financial officer. But Anderson, who had served as an independent director on the company’s board for several years, did this through having “tremendous relationships and credibility with the operating executives.”

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More Training Won’t Reduce Your Cyber Risk

Harvard Business Review

An entire industry now exists to train us humans to be smarter in how we operate computers, and yet the number of cybersecurity incidents continues to rise. There is one area where more training would pay off: for CEOs and other senior managers — the people who are least likely to take training or take it seriously.

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Is Anyone Really Responsible for Your Company's Data Security?

Harvard Business Review

Protecting a company''s critical information is a value proposition. Trade secrets, confidential business plans, and operational security depend on it. Losing that kind of information can mean a plunge in stock price and market share. So who''s responsible for information security in your company? But security?