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Avoiding Catastrophic Failures in Process Improvement

Harvard Business Review

In this case, the answers were not there, the effort was stopped, and a new management team took over. The leadership got impatient waiting for demonstrated results. The management team was running short of patience for results and wanted me to help them bring changes to fruition. What can we learn from this failure?

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What Social Entrepreneurs Can Teach Your Company's Future Leaders

Harvard Business Review

Access to finance , designing operational processes and systems , and building strong, talented management teams are just a few obstacles that many cite. If you want to pair your managers with social entrepreneurs, here are a few things to consider: Prepare : Invest in preparing your participants in advance.

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Cutting Costs Without Cutting Corners: Lessons from Banner Health

Harvard Business Review

Next, the 10-member senior leadership team used a variety of means, such as town halls, and videos of executives explaining the plan, to clearly and repeatedly communicate the urgent need for cost reduction as a requirement for process redesign across the system that would ultimately improve patient care.

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