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Data Can Do for Change Management What It Did for Marketing

Harvard Business Review

These intangible factors like culture, leadership, and motivation do not yield easily to empirical analysis. There are also heated academic debates over how to measure leadership effectiveness, motivation, and culture. That’s because so many of the issues we deal with have to do with human behavior.

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How Leaders Can Help Others Influence Them

Harvard Business Review

We were discussing his firm’s approach to teaching leadership. ” This is a fundamental gap in leadership approaches. We still believe that the essence of leadership is about influencing others to do what we want them to do. Our leadership measures and language also illustrate this gap.