How CMOs Can Work with CIOs to Gain Customer Insight
Harvard Business Review
NOVEMBER 9, 2012
Gene Morphis, former CFO of CVS and David's Bridal suggests: "There is an interesting intersection between risk management and innovation that emerges in the CMO-CIO interface." It's up to the CEO to ensure that marketing and IT are on the same page in terms of both innovation goals and risk management.
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