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How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

Gene Morphis, former CFO of CVS and David's Bridal suggests: "There is an interesting intersection between risk management and innovation that emerges in the CMO-CIO interface." It's up to the CEO to ensure that marketing and IT are on the same page in terms of both innovation goals and risk management.

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Case Study: How to Integrate an Acquired Brand

Harvard Business Review

Later that afternoon Annabel Howard, Beacon''s CFO and Henry''s boss, leaned back in her chair. "I''m Think about it from a risk management perspective, Annabel. Their loyalty is fanatical. But when it comes to cars, ''sharing'' is just a fancy word for ''rental''. A Third Opinion. We don''t want you to settle anything.