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What Is the Business of Health Care?

Harvard Business Review

The Emergence of Health as the Business of Health Care. Kodak had built a successful enterprise producing cameras, film, and photographic paper and chemicals, but what people wanted was images, and so when a better way to get those images was found, its customers followed. What Business Are We In? bankruptcy court.

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The Buzz on Green Business in China

Harvard Business Review

The theme of the big event was "Technology-led Transition and Innovation-driven Development," which sounds broad. The theme of the big event was "Technology-led Transition and Innovation-driven Development," which sounds broad. This last article is the one that really grabbed my attention.

NGO 14
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Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business Review

Innovating for Value in Health Care. Ultimately, 84% of the dollars requested are addressed through an adjustment to the bill prior to it being sent, with the remainder being refunds after patient payment. We move pretty quickly on these. We don’t want to make the experience worse by also bungling the refund request.

System 8