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The rapidly change market environment demands that all businesses continuously improve safety and reliability while at the same time reducing costs,” explains Nathan Ives, StrategyDriven’s President and Chief Executive Officer. “To

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Each Sevian Business Program manual contains fully developed process procedures, forms and templates, performance metrics, how-to guides, and a library of best practices. Not only does a compelling, well-executed strategy align individuals to common goals, it ensures those goals best serve the company’s mission.

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Additional Information This is the second of a series of articles, developed exclusively for StrategyDriven , that highlights the breadth and depth of Communispond’s LearnTO Library. LearnTO Library materials come in a wide range of formats and are available for organization-wide access on an annual subscription basis.

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Strategy Driven

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Indeed, if a department attracts new customers, it wins the lion’s share of the marketing budget, but it is well documented that it costs some companies five to ten times more to attract new customers than to retain an existing one. The Powerful Role of Trust. Customer relationships, like interpersonal relationships, are built on trust.

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Strategy Driven

NOVEMBER 19, 2010

Additional Information This is the first of a series of articles, developed exclusively for StrategyDriven , that highlights the breadth and depth of Communispond’s LearnTO Library. LearnTO Library materials come in a wide range of formats and are available for organization-wide access on an annual subscription basis.

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