Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker. So it''s not just us!

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Leading Blog

NOVEMBER 3, 2023

Between surging demand, labor shortages, outdated air traffic management, and travel reservation I.T. Even worse, functional processes — finance, human resources, sales, etc. True, we can point to the fact that airplanes are massively engineered for reliability, but let’s look beyond the machinery. In the U.S.,

Industry 269

Industry Stage-Gate Organization Company 269

Harvard Business Review

APRIL 18, 2013

The only way it can happen: marketing, IT, operations, and human resources functions must collaborate in unprecedented ways. Now when you enter these questions in a search engine, River Pools web pages appear prominently. How, precisely, did they do this? This transparency works both ways.

Customer Intimacy 8

Customer Intimacy Supply Chain Market Segmentation Human Resources 8

Harvard Business Review

JULY 14, 2017

Retailers like Walmart and Macy’s manage a supply chain, buying and reselling their own inventory. In a traditional business, there is little connectivity or co-creation, so the enterprise value is equal to the “mass” of the company — its human resources, financial assets, intellectual property, and physical goods.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8