Remove CIO Remove Operations Remove Servant Leader Remove Technology
article thumbnail

The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers

Modern Servant Leader

For years, IT employees and union representatives had been complaining about the company’s antiquated technology systems. In fact, prior to this incident, Southwest did not have their CIO on the executive board, leaving no voice for technology at the table. In your case it may be customers, accounting, or operations.

Airlines 130
article thumbnail

Leadership in Cybersecurity

N2Growth Blog

Regardless of titles or functional position, the lead role in a security organization is expected to wear many hats and solve a myriad of strategic, operational and tactical problems. Today’s security leader must keep their pulse on a plethora of security initiatives. Security leaders are primarily reporting to the CIO.

IAM 194