Company FAQ Finance Leadership 
Harvard Business Review
SEPTEMBER 11, 2017
Strategies like outsourcing, hiring lower-cost people, or exotic employment offer tempting cost savings to the finance-minded folks. Don’t use your customer team as a buffer between company and customer. Your company has (mostly) solved product/market fit. Stay focused on revenue growth, not gross margin. What not to do.
Women on Business
JANUARY 13, 2011
Some companies (like ours) receive 90% of their business through website requests. Adding a “FAQs&# page will help tremendously in directing people to correct information and it will minimize the number of procedural-related requests. 2) Always add a contact form. Your website is like an employee that works 24/7.
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