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Innovation's Nine Critical Success Factors

Harvard Business Review

Organizational change is driven by marketplace factors: customers, competition, government regulation, and science and technology. Open-minded exploration of the marketplace drivers of innovation. Only by exploring these drivers of change can a company begin to recognize what it must do to be relevant in its envisioned future.

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A Tool for Balancing Your Company’s Digital Investments

Harvard Business Review

For example, some may provide a source of competitive differentiation like the investment that German manufacturer Bosch is making in its internet of things (IoT) data platform. Others are essential to running the existing business but don’t necessarily provide a competitive advantage. Implementation criteria.

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How Coty Reinvigorated Its Supply Chain

Harvard Business Review

One of the most critical success factors we found at Coty was that it was not who was tapped as a leader or even a team’s technical skills that mattered most. The technologies and processes that are transforming companies. The Coty experience also informs case study examples in John P. Insight Center.

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How 1% Performance Improvements Led to Olympic Gold

Harvard Business Review

Taken together, we felt they gave us a competitive advantage. You have to identify the critical success factors and ensure they are in place, and then focus your improvements around them. We brought our own mattresses and pillows so our athletes could sleep in the same posture every night. That was a harsh lesson.

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