How Leaders Can Help Develop Customer Service Strategies
Tanveer Naseer
AUGUST 7, 2012
To ensure this works, make sure that your executives and team management are not only part of the change, but act as the motivational leaders, paving the way through example and confidence building. Develop a CRM strategy A CRM is a somewhat tricky piece of technology. If not, your team’s culture has to be reworked.
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