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Viral By Design: Teams in the Networked World

Harvard Business Review

Everyone and everything is connected or soon will be by social media, on mobile platforms, and in the cloud. Each can confer decisive advantage in the marketplace or the school room, the battlespace or the political race. Transforming effects to results requires strategy, management, and even more collaboration.

Team 12
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Get More from Your Event Spending

Harvard Business Review

Technology to do this exists, and it has implications for what managers can do before, during, and after the events they sponsor or attend. No technology can help managers who are unable or unwilling to set goals. The apps also make real the often-cited but rarely-delivered promise of “engagement” via social media.

CRM 8