Remove Conference Remove Marketing Remove Media Remove Social Capital
article thumbnail

Social media summit

Lead on Purpose

My #1 takeaway from the conference was this: the more you give to others and look out for their best interests, the more you’ll get back in return. This half-day event included three speakers: Mitch Joel , author of Six Pixels of Separation and Julien Smith and Chris Brogan , co-authors of Trust Agents.

Media 180
article thumbnail

Guidelines for Cultivating Customer Altruism

Harvard Business Review

Sometimes it seems like it takes a disaster for the media to notice this deeply human trait. Here are some guidelines to help keep you on the right side of the social business street. Beware of Inserting Market Norms into Social Situations. Social Rewards Are More Powerful. Customers Marketing Social media'