Consensus Development Emotional Intelligence Finance 
Harvard Business Review
AUGUST 10, 2012
Influence and conflict management capabilities help leaders to build consensus around a common purpose and deliver the collaborative solutions that the matrix requires. Empathy, on the other hand, enables leaders to develop a better understanding of their counterparts' perspectives and their customers' mindset.
Harvard Business Review
MARCH 29, 2017
This is perhaps even more the case in the world of management outside of academic medicine — whether it is finance, consulting, or technology — as the path from professional to senior executive requires more than individual success. The Explainer: Emotional Intelligence. Related Video.
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