Modern Servant Leader

DECEMBER 30, 2022

Underinvestment in Technology. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Failing technology. Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. Invest in Technology.

Airlines 188

Airlines Leadership Short-term Long-term 188

Modern Servant Leader

DECEMBER 30, 2022

Underinvestment in Technology This was the main root of their problem. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Failing technology. Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough.

Airlines 130

Airlines Leadership Short-term Long-term 130

Modern Servant Leader

JANUARY 15, 2015

Love hugs from hubby, 3 kids and grandoggies 28 39,800 1,409 Norman Reiss Leadership, Nonprofits Blogs at Nonprofit Bridge on intersection of technology, communications & fundraising. Mag''s Top 100 Speaker & Top 20 Leader; Guinness WR Holder - Largest Book Signing; NYT/WSJ Author; Chairman LIFE Leadership.

Leadership 100

Leadership Executive Coaching Goleman Emotional Intelligence 100