The Center For Leadership Studies

JUNE 27, 2023

Digital onboarding is efficient and cost-effective for organizations and helps you improve your customer conversion rates. The digital journey and integration of the customer into your customer relationship management (CRM) platform is easy to track, and you can adjust the process if needed.

FAQ 52

FAQ CRM Compliance Information Technology 52

Lead Change Blog

JANUARY 12, 2015

They cultivate, grow, innovate and invest. While they are respectful and inclusive, they know bureaucracy is the enemy of excellence and the impediment to efficiency. A local car wash operator learned about CRM (customer relationship management) in a magazine and decided to create his own version.

Innovation 150

Innovation Budgeting Strategic Planning Tools 150

N2Growth Blog

APRIL 2, 2010

Successful businesses adapt to market innovations and thrive, while those that fail to make iterative leaps fall by the wayside. It’s really this simple…if it’s not a priority for you to efficiently and effectively engage with your stakeholders, then you need to reevaluate your priorities. Best wishes Sir.

Media 382

Media Blog Tools Influence 382

Harvard Business Review

JULY 3, 2015

Today, however, by exploiting new digital technologies, firms like Apple, Lending Club, and AirBnB have made customer co-creation of value central to their business models and in doing so now rank among the world’s most innovative and valuable firms. Example: Jim’s firm has used the same CRM software for ten years.

CRM 8

CRM Brand Business Model Intangible Assets 8

Harvard Business Review

APRIL 15, 2013

Innovative digital marketing approaches in social media, CRM, and other areas dominate the discussion. But I would suggest that there is something more fundamental happening behind the numbers; something lurking in the very nature of digital marketing and what it asks of leadership and what it means for accountability.

CIO 8

CIO Marketing CRM Information Technology 8