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The Ultimate Guide to Starting Your Own Small Business

Strategy Driven

Invest in focus groups, conduct surveys with your target audience, research public data and SEO in order to make a full-proof business plan. CRM: Use CRM software to understand the market demographics. These answers will help you create a business plan. Conduct a Thorough Market Research.

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11 Strategies to Expand Your Service Offerings in 2023

Strategy Driven

Try surveying your current customers or conducting focus groups. Focus on Customer Service Customer service (CRM) plays a crucial role in the service sector. The derived information can then be used to inform your service expansion decisions. Not sure where to start with market research?

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Your Company Should Be Helping Customers on Social

Harvard Business Review

In our experience, the best companies are building up their social media capabilities to capture value by focusing on doing two things well: building a social media CRM to increase relevance and focusing on complete customer care. To scale that connectivity requires integrating social media data into your CRM system.

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