Lead Change Blog

JANUARY 12, 2015

They cultivate, grow, innovate and invest. Or a monthly newsletter that was the talk of the break room? A local car wash operator learned about CRM (customer relationship management) in a magazine and decided to create his own version. Pretty good service is not your ticket to avoiding the blade, innovative service is.

Innovation 150

Innovation Budgeting Strategic Planning Tools 150

Harvard Business Review

MAY 2, 2017

Even organizations that remain headquartered in other cities have set up innovation outposts there in the hope that high-tech silicon dust will rub off on them. Setting up innovation outposts in global technology clusters, such as Silicon Valley, Boston, and Tel Aviv, is highly popular among Fortune 500 corporations. Related Video.

Innovation 9

Innovation Social Capital CRM Tacit Knowledge 9

Strategy Driven

AUGUST 27, 2015

New technologies : The consistency and predictability of structured data is what gave rise to today’s centralized IT departments – running SQL/Relational Database Management Systems, and ERP and CRM software. Unstructured data is very different. It is a disruptive paradigm shift that most companies have yet to make. About the Author.

CIO 50

CIO Technology CRM Competitive Advantage 50

Harvard Business Review

JUNE 4, 2013

Did you receive an email newsletter? More broadly, savvy businesses should be integrating their internal data platforms, such as CRM and in-store systems, with their digital marketing as well. Innovations in Digital and Mobile Marketing An HBR Insight Center. Were you particularly moved by a search or display ad?

Travel 8

Travel Brand Marketing CRM 8