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Customer Experience: The New Battlefield for Business

Joseph Lalonde

Touchpoints are any interactions between a customer and a company. Each touchpoint is an opportunity to make a positive impression and build customer loyalty. . Creating excellent customer experiences isn’t easy, but it’s worth it. 1) Get to know your customers: . 2) Set achievable goals: .

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7 Ways To Lead Your Car Dealership Or Any Other Business To Success

Joseph Lalonde

Know Your Market. They’ll have different competition and potential customers, completely different markets. You’ll need to know as much as possible about your market to lead your car dealership to success. Understand Your Customers. Giving deals for existing customers. Be Willing To Learn. Offering coupons.