Strategy Driven

MARCH 23, 2015

I went to a networking meeting last week hosted by a formal networking organization called Business Network International. Beyond networking… all the way to new business. Many of you know this group. They have meetings all over the world. NOTE WELL: NYC business people, in general, take no prisoners.

Customer Loyalty 50

Customer Loyalty Competitive Advantage Follow-up Seminar 50

Strategy Driven

JULY 6, 2015

How to hire, fire, train, and market business. John has been involved in this for ten years and he’s still active at the monthly lunch meetings where they bring in a speaker and offer time to network. Rotary has been a great organization to participate in. It is not a sales networking organization. Leads groups.

Insurance 50

Insurance Committee Customer Loyalty Competitive Advantage 50

Harvard Business Review

MAY 17, 2017

Therefore his mental model was not how to gain market share from other airlines, but how to create a completely new market for air travel. As a result, JetBlue is a regular winner of the “Best Places to Work” award, leads the industry in customer loyalty, and is consistently profitable.

Airlines 14

Airlines Strategy Business Model Metrics 14