Remove Delegation Remove Focus Group Remove Human Resources Remove Management
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How to Ignite and Sustain Organizational Growth

Skip Prichard

It’s HR’s Job: While HR certainly plays a significant role in the development and management of policies that can help or hurt culture, it’s the responsibility of everyone inside the organization to create and maintain a thriving culture. It is not an afterthought or a nice-to-have plan that they delegate to human resources to develop.

How To 111
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Engage Employees Using Customer Service Tactics

Harvard Business Review

At most companies, the human resources department "owns" and measures engagement. And instead of delegating the effort to HR, you'd make employee engagement a top priority for frontline managers and employees themselves, with built-in procedures for closed-loop learning. Apple surveys its employees every few months.

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