HR Digest

MAY 2, 2019

"Presence in the Present" As a branded company whose success depends on change management, Kellogg Company puts a premium on its internal culture. We seek (and listen to) qualitative feedback from our employees through our global opinion survey, focus groups and roundtables with our Business/Employee Resource Groups (B/ERGs).

Diversity 81

Diversity Human Resources Globalization Automotive 81

Great Leadership By Dan

SEPTEMBER 7, 2017

Guest post from Cornelia Gamlem and Barbara Mitchell: Ask any manager and they’ll agree that people issues are some of the most important ones they face in their day-to-day routine. Manage it through your culture and your actions and hire staff who will fit it. What can an organization do to assure they’ve got great practices?

Succession 137

Succession Benchmarking Performance Review Handbook 137

Great Leadership By Dan

DECEMBER 27, 2012

Managers need to be trained on the importance of balancing business needs with safety and to take frontline employees concerns seriously. At this point in the process, HR should analyze the data and information for trends and share important findings with senior management along with recommendations. And 37 people would still be alive.

Mentor 232

Mentor Trends Committee Compliance 232

Mike Cardus

MAY 24, 2011

Situation: Currently there is an authoritarian style of management creating a decrease in morale, satisfaction with work and innovation amongst employees. This is developing a feeling of strife, hopelessness and contempt amongst management and subordinates. Set-up plus facilitation of monthly internal customer focus group meetings.

Case Study 116

Case Study 360-Degree Feedback Execution TRIZ 116

Mike Cardus

JANUARY 9, 2013

Symptoms of a rush into leadership development 1 : No clear concept of what leadership is and how it relates to management and the roles that the people will fill with and without leadership accountability. Identification of needed accountability and authority of the organizations managers and employees.

Leadership Development 154

Leadership Development Skills Development Leadership 154

Mike Cardus

JULY 11, 2011

I consulted and led a 6 month coaching and training process with the Executive Vice President of Human Resources and 14 of the Associate Vice Presidents. Working primarily with management within these organizations, my role has been honed to coach, counsel, facilitate and conduct focus group work.

Team Building 94

Team Building TRIZ Succession Team 94

Mike Cardus

DECEMBER 5, 2012

Internal benchmarking of existing talents based upon determined potential; skilled-knowledge, complexity-management; value of the work. Using this benchmark to determine based upon above what skills and competencies are needed to be successful in identified future management positions. A proposal for the consulting will be sent.

Mentor 114

Mentor Training Process Development 114

Skip Prichard

JUNE 22, 2020

It’s HR’s Job: While HR certainly plays a significant role in the development and management of policies that can help or hurt culture, it’s the responsibility of everyone inside the organization to create and maintain a thriving culture. It is not an afterthought or a nice-to-have plan that they delegate to human resources to develop.

How To 107

How To Middle Management Reputation Short-term 107

In the CEO Afterlife

SEPTEMBER 8, 2015

Leaders and managers who work in these industries need all of the information. At Apple, Steve Jobs never wanted research from focus groups or quantitative usage and attitude studies. None of us want to see pipelines, oil rigs, or airlines compromising safety for speed.

Power 100

Power Competitive Advantage Airlines Information 100

Harvard Business Review

JULY 24, 2017

Change management can be a test for any organization. Several studies by Towers Watson show that just 25% of change management initiatives are successful over the long term. Change management certainly tested us. We have hired more than 5,000 new employees since beginning the effort in late 2013.) What values drove them?

Management 10

Management IPO Diversity Long-term 10

HR Digest

JANUARY 19, 2023

We host focus groups with employees to understand their thoughts and concerns and actively listen to their feedback on how and where we can improve our efforts. How are you planning to manage these challenges? Angie Freeman , Chief Human Resources & ESG Officer, C.H.

Supply Chain 109

Supply Chain Human Resources Diversity Transportation 109

Harvard Business Review

JUNE 20, 2014

New research from the Families and Work Institute (FWI) and the Society for Human Resource Management finds an “on the one hand, on the other hand” contradiction. Employee retention Managing people Talent management' Or do they reflect a fear that flextime programs are being eliminated?

Flextime 9

Flextime Human Resources Career Talent Management 9

You're Not the Boss of Me

MARCH 8, 2010

The Hospital Human Resources Department had changed its name to The Employee Engagement Department. Each time I see that sign, I wonder what they might be doing differently now that they weren’t doing when they were called The Human Resources Department. You can run focus groups (and believe me I have run hundreds!)

Survey 40

Survey Human Resources Blog Learning-by-Doing 40

Harvard Business Review

JANUARY 13, 2015

Perhaps human resources leaders are spending their money in the wrong places. Specifically we used interviewing and focus groups to find out whether many of the root causes of engagement are actually found outside the workplace. Managing people Human resource management Organizational culture'

Human Resources 8

Human Resources Self-aware Survey Influence 8

Harvard Business Review

OCTOBER 10, 2011

At most companies, the human resources department "owns" and measures engagement. And instead of delegating the effort to HR, you'd make employee engagement a top priority for frontline managers and employees themselves, with built-in procedures for closed-loop learning. That's how it's done at Apple stores.

Tactics 14

Tactics Customer Loyalty Survey Loyalty 14

Harvard Business Review

JUNE 8, 2018

The study examined the management and development preferences of America’s young and rising corporate leaders. In 2016, former American Express CEO Ken Chenault tasked chief human resource officer Kevin Cox with finding new opportunities that would drive innovation and revenue growth. American Express.

Development 12

Development Participative Conference Innovation 12

Harvard Business Review

JULY 17, 2015

The result of poor culture fit due to turnover can cost an organization between 50-60% of the person’s annual salary, according to the Society for Human Resource Management (SHRM). That’s why it’s a key trait to look for when recruiting.

Diversity 8

Diversity Human Resources Environment Long-term 8

Harvard Business Review

JUNE 16, 2017

Managing HR-related data is critical to any organization’s success. There is virtually no research on these questions, and very few organizations actually conduct the sort of user “focus groups” needed to answer these questions. Vincent Tsui for HBR. And yet progress in HR analytics has been glacially slow.

Human Capital 11

Human Capital Metrics Analysis Survey 11

Harvard Business Review

OCTOBER 25, 2016

In the 1980s, however, pioneering women began moving into management roles and into frontline business areas, such as investment banking. Today 47% of management and professional roles in American financial firms are occupied by women, according to the U.S. Bureau of Labor Statistics.

Chief Executive Officer 8

Chief Executive Officer Committee Career Industry 8

Harvard Business Review

MAY 5, 2014

But if corporations join the public sector in recognizing that this problem is a convergence of societal, economic, and cultural factors and apply good management practices to address it, we can bend the curve. Businesses gain their strategic focus from understanding the “customer” ? in this case, that’s the mother-to-be herself.

Supply Chain 8

Supply Chain Health Care Self-aware Franchising 8

Harvard Business Review

MARCH 23, 2012

ready to weigh and measure any parcel of human nature, and tell you what it comes to." The truth is that Gradgrind would make a terrible manager. Turning humans into numbers isn't what analytics is about; at least not good analytics. He's "[a] man of facts and calculations. A man who is. Third, how can we improve call-volume?

Metrics 12

Metrics Parcell Call Center Productivity 12

Harvard Business Review

MARCH 31, 2016

Worse yet, they’ll sometimes hire different vendors to address different issues – lifestyle coaches, employee assistance counselors, case and disease management vendors, nurse lines, occupational health and safety experts, workers’ compensation specialists, disability managers, organizational development consultants, you name it.

Planning 8

Planning Incentives ROI Long-term 8

Harvard Business Review

NOVEMBER 20, 2015

It takes a careful mix of mission, management, and culture. ” These were the first words McKay said to me in a discussion set up by RBC’s Chief Human Resources Officer, Zabeen Hirji. . Insight Center. How to Be a Company That Employees Love. Sponsored by Citrix GoToMeeting. Yet, so few do.

Crisis 8

Crisis Banking CEO Business Model 8

Harvard Business Review

OCTOBER 2, 2018

At Hootsuite, the social media management platform, marketing and human resources executives collaborate to do this. During the interview process, hiring managers are required to ask every candidate, regardless of role, a question to gauge their customer orientation. Democratize customer insights.

Short-term 12

Short-term Learning-by-Doing Participative Human Resources 12