Delegation Focus Group Human Resources Operations 
Skip Prichard
JUNE 22, 2020
The culture required to drive a strategy of innovation is different from the culture required to develop efficiency or operational excellence. Corporate leaders that operate with an ivory tower mentality are likely to find their tower tumbling down. Culture needs to vary depending on your business strategy.
Harvard Business Review
OCTOBER 10, 2011
At most companies, the human resources department "owns" and measures engagement. And these companies build closed-loop learning into their daily operations so that they're constantly improving. These efforts earn these companies deep, long-lasting customer loyalty. Apple surveys its employees every few months.
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