Development Disaggregation Leadership Operations 
Harvard Business Review
OCTOBER 13, 2016
Creating a virtual workforce of software robots can help companies streamline operational processes as well as increase the quality and cost-effectiveness of shared services. The second area of opportunity with cognitive automation is for companies to develop new products and services. Insight Center. The Automation Age.
Harvard Business Review
OCTOBER 10, 2016
As work itself is changing, some of the basic tenets of leadership development are being challenged. Work is being disaggregated into tasks that can be dispersed inside and outside of the organization — the “uberization” of work. Developing Tomorrow’s Leaders. Insight Center.
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