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How to Successfully Work Across Countries, Languages, and Cultures

Harvard Business Review

The Japanese employees, while already fluent with Japanese concepts such as kaizen (improvement) and omotenashi (hospitality), struggled to become proficient in English. If you feel a sense of belonging with the larger organization, you’re more likely to share its values and goals. It consists of five key actions.

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Silver Bullets Won't Fix Your Sales Force

Harvard Business Review

Train and coach that talent to continually develop the competencies (learned skills and knowledge) that salespeople need to add value for customers. Offer incentive compensation and recognition programs that encourage salespeople to work hard in pursuit of personal goals that align with company goals.

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