article thumbnail

5 Steps To Develop A Learning Culture At Work

The Horizons Tracker

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen, and takt time quickly spread throughout the manufacturing sector. The post 5 Steps To Develop A Learning Culture At Work first appeared on The Horizons Tracker.

Osborne 96
article thumbnail

Is It Fun Being Led by You?

Lead Change Blog

We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. We learned the quality lessons of Edward Deming, Joseph Juran, and Phil Crosby as well as the lean thinking lessons of James Womack. The benefits were significant.

Six Sigma 150
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Case for Investing More in People

Harvard Business Review

Productivity in most developed economies has been anemic. Beyond wages, other forms of investment in human capital include education and training, improved healthcare, and other, less obvious investments, such as the time and space to explore new ideas and professional development opportunities.

article thumbnail

It's Time to Rethink Continuous Improvement

Harvard Business Review

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Similarly, Japan's automobile industry has been plagued by a series of embarrassing quality problems and recalls, and has lost market share to companies from South Korea and even (gasp!) the United States.

article thumbnail

Capturing the Innovation Mindset at Bally Technologies

Harvard Business Review

It has a more rigorous organization structure that divides responsibilities between the innovation team and development team, and strengthens management around the opportunity pipeline. These teams have disciplined processes to get the technology to market, generally with a one- to two-year product horizon.

article thumbnail

Who Do You Want Your Customers to Become?

Harvard Business Review

The better we know and understand who customers want to become, the better we can invest and develop the innovations necessary to get them there. To see customers as the assets they really are, the strategic design and marketing question must shift from "What's the new value of the innovation?" Call it "customer kaizen.".

article thumbnail

How to Successfully Work Across Countries, Languages, and Cultures

Harvard Business Review

The Japanese employees, while already fluent with Japanese concepts such as kaizen (improvement) and omotenashi (hospitality), struggled to become proficient in English. In some sectors, the global market demands for English-speaking workers makes a global career quite attractive. It consists of five key actions.