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Change Management Needs to Change

Harvard Business Review

As a recognized discipline, change management has been in existence for over half a century. Given this evidence, is it possible that everything we know about change management is wrong and that we need to go back to the drawing board? Obviously, not every company lets its managers off the hook in this way.

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What to Do When Each Department Uses Different Words to Describe the Same Thing

Harvard Business Review

These issues grow more important as companies try to pull more and more disparate data together — to develop predictive models using machine learning, for example. Specialized vocabularies develop in the business world every day to support new or specialized disciplines, departments, problems, and innovative opportunities.