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Change Management Needs to Change

Harvard Business Review

Here''s an example of this pattern: Over the course of several years, a major healthcare company introduced thousands of managers to a particular change management approach, while providing more intensive training in specific tools and techniques to six sigma and HR experts. Everyone agrees that change management is important.

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What to Do When Each Department Uses Different Words to Describe the Same Thing

Harvard Business Review

These issues grow more important as companies try to pull more and more disparate data together — to develop predictive models using machine learning, for example. Specialized vocabularies develop in the business world every day to support new or specialized disciplines, departments, problems, and innovative opportunities.