Remove Development Remove McGregor Remove Operations Remove Taylorism
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What Circuit City Learned About Valuing Employees

Harvard Business Review

In 1960, 11 years after he founded the company that became Circuit City, my father Sam Wurtzel was reading a book he couldn't put down: The Human Side of Enterprise , by MIT professor Douglas McGregor. The next morning, he called McGregor's office and asked for a meeting with him. It was also central to how Sam built Circuit City.

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Management’s Three Eras: A Brief History

Harvard Business Review

Others – such as Frederick Winslow Taylor, Frank and Lillian Galbreth, Herbert R. Gantt – developed theories that emphasized efficiency, lack of variation, consistency of production, and predictability. Douglas McGregor’s “Theory Y” is representative of the genre. Operations Organizational culture'