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Global Team Leaders Must Deliberately Create "Moments"

Harvard Business Review

Global teams face the challenge of having to operate with limited face-to-face contact and across vast distances, time zones, language backgrounds, and contexts, as well as cultural differences. But the water cooler talk that builds familiarity among local teams never happens naturally in global teams. Structuring "unstructured" time.

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How to Build Trust with Colleagues You Rarely See

Harvard Business Review

This is a particular challenge for global teams, where employees may only be in contact with one another over email at different times of the day and night. With this in mind, there are two types of trust— swift trust and passable trust —that are useful to understand for people who work in global organizations.

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